Customers
Profiles, segments, risk ratings, the products each customer holds, and a Customer 360 with a health score.
MADAR · BUSINESS SUITE
The whole company.
On your own server.
Customers, products, pricing, sales, invoicing, double-entry finance, complaints, people, tasks and documents, all connected, audited and fully bilingual in English and Arabic.
CONNECTED, NOT BOLTED TOGETHER
Every module knows
about the others.
A sale opens the product for the customer. An invoice posts to the books. A complaint opens a letter. Every change is audited, and several companies can share one installation while the database keeps them apart.
Release 9.1 · demonstrations on requestMODULES
Twelve areas.
One suite.
Admins choose which modules each role sees.
Products and pricing
A catalogue with owners and lifecycle, tariffs per segment with validity dates, and every price change kept.
Sales and invoicing
Orders priced from the tariff, invoices, partial payments, receipts, PDF, email and a scan-to-pay QR code.
Finance
Double-entry books posted automatically, trial balance, profit and loss, receivables aging and statements.
Complaints
Categories, workflow, SLA deadlines, satisfaction, escalation rules and a regulatory report.
Sanctions screening
Customers screened on your own server against the official UN, US and UK lists, with cases followed to a decision.
Approvals
Reusable workflows with reminders, escalation and delegates. Approved changes are replayed as the requester.
People and work
HR, hiring, leave and payroll, tasks and sprints, expense claims and a company calendar.
Services and purchasing
Bookings and time and materials, purchase requests, quotes, orders and three-way matching.
Document libraries
Folders, versions, check-out and permissions, with Word, Excel and PowerPoint edited in the browser.
Map
Customers, vendors, assets and offices on a real map, with layers and filters.
Madar Assist
A small AI model on your own server answers questions and points out what to act on. Nothing is sent to the cloud.
SEE IT
Real screens.
Demo data.
Demo packs for a bank, a school, an IT company or a service provider fill every module and can be removed in one click.
PLATFORM FEATURES
Everything a company needs
around the modules.
Fifteen capabilities shared by every module, in Madar 9.1 today.
Single sign-on and two-factor
Keycloak sign-in, roles enforced by the API, and two-factor sign-in per role.
Several companies, one install
Each company kept apart by the database itself, with row-level security.
English and العربية
A full right-to-left layout, and letters and templates in both languages.
Every change audited
A history on every record, undo, and a What-if mode that drafts changes until one commit.
Approvals everywhere
Any change made through the API can require approval, with workflows, reminders and delegates.
Live and fast
Live updates between users, a Ctrl+K command palette and keyboard shortcuts.
Works on phones
An installable app with an offline page, light and dark themes, and WCAG 2.2 AA as the floor.
Open APIs
A REST API with OpenAPI documentation, webhooks for about 80 events, and an MCP server for AI tools.
Your data, portable
Import wizard with undo, a full export in open formats with checksums, and versioned backups.
Archive and retention
Retention per record type, legal holds, archive and restore, and the fiscal year close.
Operations built in
Backups, restore, service health, logs and start/stop from the admin pages, all audited.
Privacy by design
Only necessary cookies, subject access export, and anonymisation that keeps what the law requires.
Local AI, optional
Madar Assist runs a small model on your own server: answers, drafts, a daily briefing. Nothing goes to the cloud.
Demo packs
Sample data for a bank, a school, an IT company or a service provider, removed in one click.
Software bill of materials
An SBOM in every release, and a full test, accessibility and security gate before each one.
COMING IN MADAR 9.2
Planned next,
and labelled planned.
These are on the plan for the next release. They are not available today.
Meetings and calls
Video and voice meetings and calls between colleagues, hosted on your own server with Jitsi.
Partners module
Partners, types, signed NDAs and agreements with expiry reminders, in the company profile.
AI on CPU or GPU
Detects the server's GPU and lets an admin choose CPU, GPU or automatic.
Branches and locations
Branches with hours, managers, staff and a map pin, linked to sales, complaints and stock.
Faster API under load
Caching for heavy reads, never shared across companies or permissions.
Accessibility options
Larger text, high contrast, reduced motion and more, per person.
Change events for every record
Signed webhooks for every create, update and delete, with Node and Python clients.
API plans, limits and mTLS
Rate plans per key, standard rate-limit headers, and optional client certificates.
Stock
Stock per product and location, every movement recorded, reorder points and stocktakes.
STAY CURIOUS
See Madar with your own scenario.
We will walk through it with a demo pack close to your business.