POLICIES
Clear before you commit.
Open about how we work.
Customer policies, including card security, and the governance commitments behind every course and engagement.
CUSTOMER POLICIES
Buying a course
or a service.
Terms, refunds, payments and card security, and privacy.
Terms & conditions
Know who you are buying from, what is included, and which terms apply before you place an order.
Read the policyRefunds & cancellation
Contact Info@AlinLi.com with your order reference. Applicable consumer withdrawal rights remain protected; if Alin Li cancels, you may choose a full refund.
Read the policyPayments, card security & delivery
No card details are collected on this website. Confirm the programme, final amount, schedule, and refund terms before paying through an approved method.
Read the policyPrivacy notice
We use the information needed to respond to enquiries, arrange agreed services, and meet our obligations. Learning bookmarks and progress stay on your device.
Read the policyGOVERNANCE
How we keep
people and data safe.
Public statements drawn from Alin Li’s internal policies.
Child safety & safeguarding
How Alin Li OÜ keeps children safe in every in-person and online session.
Read the policyCode of conduct
The standard of behaviour we expect from everyone who works for or with Alin Li OÜ.
Read the policyInformation security
The principles Alin Li OÜ follows to protect its systems, learners’ data and client information.
Read the policyData protection
A summary of how Alin Li OÜ handles personal data under the EU GDPR; full details are in our privacy notice.
Read the policyTraining quality & certificates
How Alin Li OÜ designs its courses, qualifies its trainers and protects the meaning of its certificates.
Read the policyOpen source & intellectual property
How Alin Li OÜ protects its own work, licenses it to clients, and uses open-source software responsibly.
Read the policyAnti-money laundering & sanctions
Alin Li OÜ’s public statement on sanctions compliance and preventing misuse of its services for illicit funds.
Read the policyBusiness continuity
How Alin Li OÜ prepares for disruption so that teaching and services continue and recover quickly.
Read the policy